Privacy Policy
Last updated: June 2026
Introduction
Body of Princess Paula Szumacher respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect basic contact information when you contact us through our website, AI assistant, contact form, Messenger, Instagram, WhatsApp, Fresha, or other communication channels. This may include your name, phone number, email address, social media username, service enquiry, preferred appointment information, and message content.
How We Use Your Information
We use this information only to respond to enquiries, manage appointment requests, provide customer support, handle complaints or safety concerns, and improve our customer communication.
Bookings
Bookings are managed through Fresha. If you book through Fresha, your booking data is handled according to Fresha’s own privacy policy and terms.
Sharing Your Information
We do not sell personal data. We do not share personal data with third parties unless required to provide the service, respond to your enquiry, comply with legal obligations, or protect the safety and rights of the business or customers.
AI Assistant
Some enquiries may be processed using automation or AI-assisted tools to help provide faster responses. Sensitive issues such as complaints, allergies, medical concerns, refund requests, or complex service questions may be escalated to Paula Szumacher for manual review.
Your Rights
You can request access to, correction of, or deletion of your personal information by contacting us.
Contact
Paula Szumacher
Body of Princess Paula Szumacher
Ipswich, United Kingdom